Pay-per-booking marketplaces
Patient marketplaces typically charge a fee for each new-patient booking, and the booking often arrives with little context.
Patient Studio · Included with DentalDoor
New patients who choose your practice
Patients looking for a dentist tell Patient Studio what they need — concern, symptoms, urgency and a photo. You see the roster and pick who you can help. When the patient chooses you, their contact details unlock and you connect.
- A roster of real patients and real needs
- Private until the patient chooses you — or we connect you
- No per-patient or per-booking fee
Chosen by the patientContact details unlock
Live chatDentalDoor ↔ patient portal
Forms syncedStraight into your chart
The problem
New patients are expensive — and anonymous
Leads without the need
A name and phone number does not tell you whether the caller needs a cleaning, an implant or emergency care.
Slow first contact
By the time the front desk calls back, the patient has often booked elsewhere.
How it works
Three steps from roster to chair
- Patients post their needOn dentalbillingcommunity.com/patient-studio they add concerns, symptoms, urgency, insurance and an optional photo, and confirm their e-mail.
- You choose who you can helpFilter the roster by concern, urgency and state. Press Choose patient — the patient sees that your office can help.
- They choose you — you connectWhen the patient chooses your practice (or we allocate them to you), e-mail and phone unlock. Call, e-mail, chat live and invite them to your portal with forms.
Privacy by design
What you see — and when
Every practice sees the same roster. Each practice gets its own private Patient Studio: you never see other practices, their choices or their chats.
| Before the patient chooses you | After the patient chooses you (or we allocate them) |
|---|---|
| Photo, first and last name, age, city and state | E-mail address and mobile phone |
| Concerns, symptoms and how soon they need care | Date of birth, address and insurance company |
| Masked contact — e.g. m•••@g•••.com, (•••) •••-••42 | Live chat, portal invitation, chart and forms in your practice |
Inside DentalDoor
A roster your front desk will actually use
- Cards or list view with photo, concerns, symptoms and urgency
- Filters for concern, urgency, state and newest first
- Your requests, your patients and unread chats at a glance
- Patient profile with care status, chart link and portal invite
- Real-time chat — the patient answers from Patient Studio or your portal
How it compares
Patient Studio vs patient marketplaces
| Typical patient marketplace | Patient Studio | |
|---|---|---|
| Cost to the practice | Fee per new-patient booking or per patient (varies by marketplace) | Included with Dental Billing Community services — no per-patient fee |
| What you learn first | Name, time slot and insurance | Concern, symptoms, urgency, photo, age and city |
| Who decides | Patient books an open slot | Practice offers to help; patient chooses; we can allocate |
| After the first contact | Your own systems | Live chat, portal invite, forms and chart in DentalDoor |
Marketplace pricing differs by company, specialty and location; see each marketplace’s own pricing page.
Questions
Patient Studio FAQ
Is Patient Studio free for patients?
Yes. Patients join, choose offices and chat at no cost.
What does it cost our practice?
Patient Studio is included for practices on Dental Billing Community services. There is no per-patient or per-booking fee.
Can other practices see our patients?
No. Each practice has its own private Patient Studio. Other practices never see your requests, your connected patients or your chats.
Can we invite our own patients?
Yes. Invite a patient by e-mail from Patient Studio; when they join from your invitation they are connected to your practice.
Who allocates patients?
Dental Billing Community can connect a patient with a practice that fits their need and location. Allocation unlocks contact details for that practice only.
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