Roles & permissions
Owners, providers, front desk and billers see only what their role allows.
The DentalDoor platform
One door to your whole practice
DentalDoor brings the schedule, charts, treatment plans, eligibility, claims, AR, credentialing, documents and the patient portal into one record — and our billing team works inside it with you.
- Clinical charting that produces clean codes
- Claims, ERAs and AR worked in the same place
- Patients and providers connected through the portal
X12 EDI270/271 · 837D/837P · 835
AI analyzerProvider reviews every finding
Patient portalMessages, plans, payments
HIPAA BAA with every clientCDT 2026 · CPT · ICD-10-CMX12 EDI 270 · 837 · 835Dental-first billing team
Our billers work inDentrixDentrix AscendEaglesoftOpen DentalCurve DentalDenticonDentalDoor
Modules
Everything a dental office runs on
Sixteen connected modules — no add-ons to stitch together.
Schedule & huddle
Day, week and provider views, confirmations, waiting room.
Patients & families
Unique account numbers, family ledgers, guarantors.
Forms & e-sign
Intake, consents and medical history signed online or at the kiosk.
Tooth chart
Surfaces, conditions and completed work that become CDT codes.
Perio & SRP
Six-point charting, comparisons and SRP narratives.
Treatment planner
Dental and medical phases, options, PDF and signature.
Prescriptions
Allergy and interaction checks, numbered Rx, PDF.
Document Door
Auto-filed documents with unique numbers and encounters.
AI analyzer
X-ray, perio, chart, ortho and lab readings for provider review.
Eligibility
Real-time 270/271 and full benefit breakdowns.
Claims
837D / 837P, attachments, narratives, 277CA.
AR & denials
Worklists, 276/277 status, CARC/RARC, appeals.
Payments & ERA
835 posting, batch EOBs, deposits.
Credentialing
Payer pipeline, CAQH, expirations, EDI enrollment.
Patient portal
Messages, documents, AI checks, statements, pay link.
Reports & KPIs
Health score, huddle sheet, hundreds of reports.
Product tour
See each part of DentalDoor
Real screens with demo data. Pick a module.
Front office
Run the whole day from one screen
- Morning huddle with eligibility, balance and recall flags for every patient
- Schedule with confirmations, routing slips, waiting room and no-show risk
- Online forms, e-signatures and kiosk check-in
- Tasks, time clock and a guided close-the-day
Clinical charting
Charting that produces clean codes
- Adult and baby tooth chart with surfaces — completed work becomes CDT codes
- Six-point perio chart with voice entry and SRP helper
- Treatment plans with options, phases and patient e-signature
- Prescription pad with allergy, interaction and dose checks
Billing & claims
Claims built straight from the visit
- Real-time eligibility and benefits (X12 270/271) two days before each visit
- 837D dental and 837P medical claims scrubbed before they are sent
- Attachment and narrative rules by payer and procedure
- Dental-to-medical cross-coding with CPT, HCPCS and ICD-10-CM
AR & payments
Every open claim worked to payment
- AR worklist with aging buckets, owners and next actions
- Claim status (276/277) and acknowledgements (277CA) tracked automatically
- 835 ERA posting with contractual write-offs and batch EOB entry
- Denials decoded by CARC/RARC with appeal letters ready to review
Document Door & AI
Every document in the right chart — automatically
- X-rays, lab reports, EOBs, denial letters, consents and IDs filed by patient, date of service and visit
- Unique document numbers, encounter links and locked folders for card authorizations and IDs
- AI readings of X-rays, perio and lab reports — the provider accepts, edits or rejects
- Patient uploads from the portal or a phone QR link land in the inbox
Credentialing
Providers in network — and kept there
- Provider × payer pipeline with follow-ups and reference numbers
- CAQH re-attestation and re-credentialing reminders
- License, DEA and malpractice expirations tracked
- ERA/EFT and EDI enrollment in the same place
Patient portal
Patients and providers, finally connected
- Secure messages, documents and statements in one portal
- Patient AI check: symptoms are routed to the provider with an urgency flag
- Treatment plans reviewed and signed online or at the kiosk
- Family ledger, payment plans and a secure pay link
Reports & KPIs
The numbers that run a practice
- Hundreds of ready-made reports — production, collections, AR, schedule, hygiene
- Practice health score against goals you set
- Daily huddle sheet and end-of-day reconciliation
- Export any table to CSV
Where DentalDoor syncs
Connected to everything around the practice
What flows into DentalDoor, what flows out, and what syncs both ways.
Website booking & forms
Online booking requests and intake forms from your website land on the schedule and in the chart.
Into DentalDoorE-sign & kiosk
Consents, intake and treatment plans signed on a tablet or online are saved as PDFs to the patient folder.
Into DentalDoorPatient portal
Messages, uploads, AI symptom checks and plan acceptance flow both ways between patient and provider.
Two-way syncPhone & QR capture
Snap insurance cards, IDs or outside X-rays with a phone — they arrive in Document Door.
Into DentalDoorClearinghouse (X12 EDI)
270/271 eligibility, 837D/837P claims, 277CA acknowledgements, 276/277 status and 835 ERAs.
Two-way syncNPPES & CAQH
Provider details looked up by NPI; credentialing applications, re-attestation and enrollment tracked.
Two-way syncSecure cloud storage
Signed plans, X-rays and documents stored in encrypted patient folders with unique document numbers.
From DentalDoorStatements & pay link
Patients receive clear statements with a secure page to review and pay their balance.
From DentalDooreVisit video
Teledentistry visits started from the schedule, documented and coded like any other visit.
Two-way syncAI with a BAA
De-identified data goes to the AI for readings, filing and drafts; a person always approves the result.
Two-way syncOur billing team
Dental Billing Community billers work verification, claims, AR and denials inside DentalDoor — every note visible to you.
Two-way syncReports & exports
KPI dashboards, huddle sheets and CSV exports for your accountant or DSO.
From DentalDoorDocument Door
Every document in the right chart — automatically
Upload an X-ray, a lab report, an EOB or a denial letter — or let a patient upload from the portal or a phone QR link. DentalDoor reads it, matches it to the right patient by account number, date of birth and name, files it by date of service and visit, and gives it a unique document number.
Card authorizations and photo IDs go to locked folders that only permitted roles can open. When the match is not certain, the document waits in “Needs filing” instead of guessing.
- Unique DOC numbers and encounter links
- Consent, intake, EOB, ERA, denial, lab, referral, ID and card documents
- AI findings next to the provider’s own findings
AI analyzer
A second opinion — never the final word
Providers can ask the AI to read an X-ray, a perio chart, the tooth chart, ortho records or an outside document. Findings come back as suggestions with a confidence note; the provider accepts, edits or rejects each one and adds their own notes.
Patient details are de-identified before the AI sees them, and nothing becomes part of the record until a provider approves it.
- X-ray, perio, chart, ortho, lab and document readings
- Accept, edit or reject each finding
- Turn findings into treatment-plan lines
Treatment planning
Dental and medical phases on one plan
- Options side by side with insurance and patient estimates
- Medical pathways with CPT, HCPCS and ICD-10-CM pointers
- Letter of medical necessity and prior authorization
- Print, PDF and kiosk or portal e-signature with letterhead, dentist and RDH names
Security
Designed for protected health information
Locked documents
Card authorizations and IDs are restricted and every open is logged.
De-identified AI
Names and identifiers are removed before any AI step; results return to the record only after review.
Audit trail
Numbered documents, encounters and claim notes create a clear history.
Two ways to work
Run on DentalDoor — or keep your software
Keep your current practice software
Our billers work in your PMS and clearinghouse
DentalDoor worklists organize verification, AR and denials
Monthly KPI reporting
Run your practice on DentalDoor
Schedule, charting, billing and documents in one system
Patient portal, e-sign and kiosk check-in included
Our team and yours work in the same record
Free billing assessment
See where your revenue is stuck — and how fast it can move.
Thirty minutes on a screen share. A written action plan afterward. No obligation.
Get the daily billing briefing
Coding changes, payer alerts and new case studies — straight to your inbox.
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