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Dental Billing Community

Teledentistry billing in 2026: D9995, D9996 and state rules

Virtual dental care is billable when the codes, documentation and state rules line up. Here is how to bill it correctly.

Teledentistry billing in 2026: D9995, D9996 and state rulesPhoto: Pixabay / Pexels

The two codes

CodeWhat it reportsBilled with
D9995Synchronous, real-time encounterThe clinical service, e.g. a limited evaluation (D0140)
D9996Asynchronous; information stored and forwarded for later reviewThe clinical service reviewed

Check these rules first

  • Who may deliver care under general or remote supervision in your state
  • Whether Medicaid pays for D9995/D9996 and at what rate
  • Consent and documentation requirements for virtual visits
  • Licensure where the patient is located
  • A HIPAA-compliant platform with a business associate agreement

Documentation that holds up

Record the modality, patient location, participants, consent, images/records reviewed, findings, and the plan (including any in-office referral). Keep everything in one auditable record.

How Dental Billing Community helps

We map codes by setting and payer, build documentation templates and track referrals from virtual visits to in-office care.

Frequently asked questions

Can teledentistry be billed alone?

Teledentistry codes describe the delivery method; they are reported with the clinical service performed.

Do all plans cover teledentistry?

No. Coverage varies by payer and state — verify first.

Sources & further reading

  1. ADA — Policy on teledentistry
  2. Center for Connected Health Policy — state telehealth laws

Educational content only — not legal, coding-certification or payer-specific advice. Code sets (CDT, CPT, ICD-10-CM, HCPCS) and payer policies change; always confirm against the current code manual and the patient's plan. CDT is © American Dental Association. CPT is © American Medical Association.