Community sites
Schools, Head Start, long-term care and community health settings.
Service · Teledentistry
Bill virtual care correctly from day one
Teledentistry extends care to schools, nursing homes and rural communities. Getting paid depends on the right codes, state rules and payer policies — we handle all three.
- D9995 / D9996 coding with the underlying service
- State-by-state rule checks
- Virtual dental home program billing
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Codes
How teledentistry is reported
| Code | What it reports | Billing note |
|---|---|---|
D9995 | Teledentistry — synchronous; real-time encounter | Reported in addition to the procedure delivered (e.g., an evaluation) |
D9996 | Teledentistry — asynchronous; information stored and forwarded to dentist for subsequent review | Used when records/images are reviewed later |
D0140 / D0170 / D0171 | Limited evaluation / re-evaluation / post-operative re-evaluation | The clinical service billed with the teledentistry code |
D2941 | Interim therapeutic restoration — primary dentition | Common in virtual dental home models where state scope allows |
Compliance
What changes from state to state
- Which providers may deliver services under general or remote supervision
- Whether Medicaid pays for D9995/D9996 and at what rate
- Informed-consent and documentation requirements for virtual visits
- Licensure: the dentist generally must be licensed where the patient is located
- HIPAA-compliant platforms with a Business Associate Agreement
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Virtual dental home (VDH) support
In a virtual dental home model, hygienists or therapists collect records in community settings and a dentist reviews them remotely, deciding what can be done on site and who needs an office visit. We set up the billing workflow: codes by setting, payer rules, documentation templates and tracking of referrals for in-office care.
Documentation
Consent, records, images and the dentist’s review in one auditable package.
Reporting
Visits, referrals completed and reimbursement by payer.
Why Dental Billing Community
Why dental practices choose us
Six reasons practices across the US hand us their revenue cycle.
01
Dental-first specialists
Our team works only in dental revenue cycle — CDT, dental plans, Medicaid dental and the payers your practice actually bills.
02
Dental and medical billing
We bill the medical plan when it should pay — oral surgery, trauma, biopsies, TMD and oral appliance therapy — with compliant cross-coding.
03
AI-assisted, human-checked
Automation speeds verification, scrubbing and follow-up; experienced billers review every exception.
04
Transparent results
Monthly KPI reviews plus live verification and AR dashboards. You always see where every claim stands.
05
HIPAA-first operations
BAA with every client, named logins, MFA where supported and minimum-necessary access.
06
One team, full cycle
Verification, coding, claims, AR, denials, posting, patient billing and credentialing — no hand-offs between vendors.
Teledentistry in DentalDoor
- Start an eVisit from the schedule
- Visit documented and coded like an in-office visit
- Follow-up booked before the call ends
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Join the communitySources & further reading
Educational content only — not legal, coding-certification or payer-specific advice. Code sets (CDT, CPT, ICD-10-CM, HCPCS) and payer policies change; always confirm against the current code manual and the patient's plan. CDT is © American Dental Association. CPT is © American Medical Association.